VIDA Physical Therapy PLLC

Effective Date: April 24, 2026

Last Updated: April 24, 2026

1. Introduction

VIDA Physical Therapy PLLC (“VIDA PT,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at vidaphysicaltherapy.com, contact us, or engage with our services.

Please read this policy carefully. By using our website or services, you agree to the practices described here. If you do not agree, please discontinue use of our website.

2. Information We Collect

a. Information You Provide Directly

We may collect personal information you voluntarily submit, including when you:

• Complete a contact form or inquiry

• Book a discovery call or appointment

• Send us an email or text message

• Communicate with us via social media

This may include your name, phone number, email address, general health concerns, and any other information you choose to share.

b. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address and general geographic location

• Browser type and device information

• Pages visited and time spent on the site

• Referring URLs

This information is collected through standard web analytics tools (such as Google Analytics) and cookies.

c. Information We Do NOT Collect

We do not collect or store formal medical records, insurance information, or protected health information (PHI) through this website. Clinical records for active patients are managed through secure, HIPAA-compliant systems separate from this website.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule discovery calls or appointments

• Communicate with you about your care or questions

• Improve the functionality and content of our website

• Send appointment reminders or follow-up communications (with your consent)

• Comply with applicable legal obligations

We do not sell your personal information. We do not use your information for automated decision-making or profiling.

4. Cookies and Tracking Technologies

Our website may use cookies — small text files stored on your device — to improve your browsing experience and analyze website traffic. You may disable cookies through your browser settings; however, some features of the site may not function as intended if you do.

We may use third-party services such as Google Analytics to understand how visitors use our site. These services may collect anonymized data subject to their own privacy policies.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist with website hosting, scheduling software, or business operations, bound by confidentiality agreements

• Legal Compliance: When required by law, court order, or government authority

• Safety: When necessary to protect the rights, safety, or property of VIDA PT, our patients, or others

• With Your Consent: Any other sharing will only occur with your explicit permission

6. Health Information & HIPAA

VIDA Physical Therapy PLLC takes the privacy of your health information seriously. Any protected health information (PHI) collected in the course of providing physical therapy services is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). A separate Notice of Privacy Practices governing your clinical health information will be provided to you at the time of your first appointment.

This website privacy policy applies to general website usage and non-clinical communications only.

7. Communications

By submitting a contact form, booking a discovery call, or providing your phone number or email address, you consent to being contacted by VIDA PT regarding your inquiry or care. Standard messaging and data rates may apply for text communications.

You may opt out of non-essential communications at any time by replying “STOP” to any text message or by contacting us directly at the information listed below.

8. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or scheduling tools. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information through our site, please contact us so we can promptly remove it.

10. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Your Rights & Choices

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below. We will respond within a reasonable timeframe.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

VIDA Physical Therapy PLLC

P.O. Box 115,

Wooster, AR 72181

📞 (501) 428-2456

📧 [email protected]

🌐 vidaphysicaltherapy.com